CUSTOMER SUPPORT

Need help with your live Storebox website?

Support for existing customers, handled by real humans.

Get content edits, technical help, and guidance on growth updates from your support team.

Ways to get support

Choose the channel that is fastest for your request type.

support@storebox.ai for content, SEO, and account updates.

Use in-product chat for quick requests and same-day follow ups.

For urgent launch issues and critical website incidents.

OPEN A SUPPORT REQUEST

Share your page, requested update, and business impact. We will route it to the right specialist immediately.

Most standard updates are completed within 24 hours. Critical issues are prioritized immediately.

Yes. Send all required updates in one request and we will coordinate execution across teams.

Standard updates are included in your monthly plan. Any non-standard scope is discussed before execution.

Email support@storebox.ai and include your website URL plus request details.