How To Get Your Business Recommended By ChatGPT
OpenAI’s new business profiles make one thing clear: claiming your listing is not a ranking boost. Here is what the profile does, and what actually helps ChatGPT recommend you.
Claim your ChatGPT Business Profile so the facts ChatGPT shows are correct, but don’t expect it to move you up: OpenAI says claiming does not guarantee better placement and that ads do not influence its independent answers. What helps is the groundwork: a website that clearly answers what customers ask, consistent business facts everywhere, reviews and mentions on trusted sites, and accurate products and prices.
- Claiming a ChatGPT profile does not guarantee better placement.
- Paying for ChatGPT ads does not change independent recommendations.
- Business Hub shows which topics ChatGPT associates with you.
- Your website is where ChatGPT’s clicks land and what it reads.
- Consistent facts across the web reduce wrong answers about you.
What Claiming Your Profile Does, And Doesn’t
A verified profile lets you correct your website, description, category, logo and policies, add products, and see how often ChatGPT mentions you. That reduces wrong answers about your business and gives you data. It does not buy a position: OpenAI says ChatGPT keeps making independent recommendations, and that claiming does not guarantee better placement or more sales. About the ChatGPT Business Profile.
1. Make Your Website Answer The Questions
People ask ChatGPT full questions: “best dentist near me open Saturday”, “bakery that delivers eggless cakes”. Your website should answer them plainly: services, prices or price ranges, areas served, hours, and how to book. Clear pages are easier for any assistant to read and quote.
2. Keep Your Facts The Same Everywhere
Name, address, phone, hours, category and website should match on your site, your Google Business Profile, your ChatGPT profile and the directories in your field. Conflicting facts are a common reason assistants get a business wrong.
3. Earn Reviews And Mentions
Assistants describe businesses using what is published about them. Ask happy customers for reviews, get listed where your industry is listed, and keep your profiles active.
4. Keep Products And Prices Accurate
If you sell products, connect a product feed or Shopify store in Business Hub so ChatGPT has current prices and stock. Wrong prices cost trust faster than missing ones.
5. Measure With Business Hub
Business Hub shows 28 days of mentions, website clicks and the topics people asked about when ChatGPT referenced you. Use the topics to decide which questions your website should answer next. Storebox puts these numbers in your monthly report.
All of this is what Storebox’s Starter plan covers: your website, SEO and AI visibility (AEO & GEO), Google Business Profile optimisation and ChatGPT Business Profile setup.
Frequently Asked Questions
Can I pay ChatGPT to recommend my business?
No. OpenAI says advertising does not influence ChatGPT’s independent answers. Ads are separate, labelled placements.
Does claiming my ChatGPT Business Profile help?
It helps ChatGPT show correct facts about you and gives you data on mentions and clicks. OpenAI says it does not guarantee better placement.
How long does it take to get recommended by ChatGPT?
There is no fixed timeline, and OpenAI does not publish how recommendations are chosen. Track mentions and clicks in Business Hub to see whether things change.
Is this the same as AEO or GEO?
Yes, broadly. Answer engine optimisation (AEO) and generative engine optimisation (GEO) are names for making your business easy for AI assistants to understand and cite.